Qualify for a free subscription to HealthLeaders magazine.
An inside look at an IT contract.
Client: New York City Department of Health (on behalf of 1,400 primary-care physicians serving Medicaid and uninsured patients).
Services: Electronic medical record, practice management software.
Winning Vendor: eClinicalWorks.
Terms: $19.8 million, four-year renewable contract.
Selection Team: Six-person group led by Farzad Mostashari, MD, assistant New York City health commissioner.
Big Net: Requests for proposals sent to more than 100 software vendors; 17 responded.
Evaluation Tools: Self-reported scorecard based on CCHIT criteria; live demos, based on standard clinical scenarios.
Eliminated Early: Large inpatient systems vendors. "Inpatient care is episodic, while outpatient is longitudinal," says Mostashari.
Envelope Please: eClinicalWorks' flexible architecture, security features, and implementation track record and willingness to develop public health features, such as registry interfaces and disease reporting, made it the "clear winner."
Deployment: Began last fall.
Got a good IT contract story? E-mail it to: firstname.lastname@example.org.
- Anthem Blue Cross, 7 CA Health Systems Create New Challenger, Business Model
- Data Points to Boom in Private HIX
- Few Winners Among MSSP Participants
- Technology Lights Up Health Innovation Forum
- EHR Systems 'Immature, Costly,' AMA Says
- Interstate Medical Licensure Effort Advances
- NCQA Releases Annual Health Plan Rankings
- Hospitals and doctors fail patients by passing the buck on insurance rules
- A new way insurers are shifting costs to the sick
- FTC wary of mergers by hospitals