Qualify for a free subscription to HealthLeaders magazine.
An inside look at an IT contract.
Client: Intercoastal Medical Group, Sarasota, FL.
Services: Electronic medical record/practice management system.
Winning Vendor: Sage (formerly Emdeon), signed March 31, 2007, after three-year search.
Driver: The 65-physician, multispecialty group wanted a hybrid business and clinical information system running on a common database, says Geoffrey Simon, chief administrative officer.
Number Vendors Considered: RFPs to nearly 25 vendors, with 15 respondents.
Finalists: Pulse, NextGen, GE Healthcare and Athena.
Evaluation Tools: Two rounds of on-site demos and site visits.
School's In: Intercoastal bargained for 18-month vendor-supported training period, rather than standard 12, because of "the size and complexity of the project," Simon says.
Advice: Nurse acceptance of software is as important as physicians, Simon says. "The person who interacts the most with the chart is the nurse."
Got a good IT contract story? E-mail it to: email@example.com.
- Patient Harm Data to Remain on Medicare's Hospital Compare Site
- Quiet ORs Better for Patient Safety
- Tavenner Confirmed as CMS Administrator
- Leapfrog Hospital Safety Scores 'Depressing'
- Building a Better Healthcare Board
- CMS Seeks to 'Rapidly Reduce' Medicare Spending with $1B in Grants
- Hard-Nosed About Physician Teamwork
- Healthcare Leaders Sound Off on Organized Labor
- Rural Healthcare Can Entice the Best and Brightest
- How Medical Debt Forgiveness Benefits Hospitals