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Selection Leaders: Lawrence W. Hay, CEO, and Susan Endres, vice president of clinical development.
Issue Addressed: Needed clinical documentation, financial software for up to 50 retail health care clinics.
Vendor: Bond Technologies, Tampa, Fla.
Service: Web-based EMR, practice management system.
Contract Signed: March 2006.
Terms: Will not disclose.
Number Vendors Considered: 25.
Evaluation Tool: Vendors presented live demos based on standard scenario of treating a child with ear infection, with subsequent communications to pharmacy and primary-care physicians.
Helping Hand: SmartCare hired an evaluation consultant.
Why Bond Won: Could accommodate multiple clinics with independent cash flows.
Vendor Disqualifiers: Inability to shut off documentation features suited for multispecialty group practices.
—Gary Baldwin
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