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Client: Greater Detroit Area Health Council.

Service: Web-based provider comparison tool for healthcare consumers.

Winning Vendor: WebMD.

Selection Team: Six volunteers from council members, including providers, payors and employers.

Issue Addressed: In support of the “Save Lives Save Dollars” project, GDAHC wanted to consolidate hospital and physician performance measures compiled by the Centers for Medicare & Medicaid Services, Leapfrog and payors on a public Web site (

Search Began: February 2006.

Contract Signed: May 2006.

Terms: Three-year contract, fixed annual fee between $100,000 and $500,000.

Number Vendors Considered:
Nine, with four finalists.

Finalists Included: Covisint, Medstat.

Evaluation Tools: Requested live presentations from four finalists (Medstat withdrew); WebMD and Covisint presented last round. Search committee voted for WebMD.

Why WebMD Won: Familiarity with healthcare performance measures, ability to Web-enable them on quick timeline.

Deployment: WebMD met the July rollout deadline.

—Gary Baldwin