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Client: Carolina Neurological Clinic, Charlotte, N.C., a 10-physician group practice.Selection Team: Three-person group led by Shep Averitt, M.Ed., administrator.Issue Addressed: Former system could not handle scheduling across multiple sites and lacked report writing capabilities.Winning Vendor: MicroMD.Service: Practice management system.Terms: $60,000, with monthly support fees less than $2,000.Contract Signed: June 2006 after 10-month search. Number Vendors Considered: Six, with three finalists.Evaluation Tools: Site visits and Web demos.How Rank: "It was pretty simple," says Averitt. "If the scheduling was awkward, that was the end of that."Winnowing Down: Three vendors were eliminated quickly, leaving MicroMD, NextGen and GE Healthcare as finalists.Easy Call: Averitt's team picked MicroMD because its bid was significantly less than NextGen's and GE's. "I got the same product," Averitt says.Deployment: Began mid-July with scheduling and billing enabled in less than one week.-Gary Baldwin

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