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What hospitals can learn from a Disney vacation

Patient Centric Healthcare Blog, January 28, 2009
The redundancy and rigor that a company like Disney has is amazing, especially on its cruises. In the stage productions they put on the boat, each actor has two microphones and two batteries. If that's not enough, their voices are recorded for each part so they could lip synch if everything failed. Why don't we have that type of redundancy (without adding cost) in the healthcare system?