Why patients leave hospitals with a bad taste in their mouth
Disrespect, Lucian Leape believes, is the elephant in the hospital. According to the adjunct professor of health policy at the Harvard School of Public Health, disrespect is the reason why so many patients leave the E.R. feeling belittled or ignored. It's why medical workers feel so "demoralized." And it's why—despite attempts at change in the last decade—we still see medical errors that cause needless suffering and even cost lives. Thirteen years ago, the Institute of Medicine released a groundbreaking report titled "To Err is Human" that called for a new paradigm in the medical field. But even as we've made important strides studies still show that somewhere around 15 percent of patients suffer treatment-related complications, about half of which are preventable.
- How Top-Ranked MA Plans Earn Their Stars
- How Hospitals Can Become 'Upstreamists'
- Readmissions: No Quick Fix to Costly Hospital Challenge
- WellPoint Dominates Nearly Half of Markets, AMA Says
- CMS Offers Some ACOs $114M for 'Upfront' Costs
- 4 Ways to Lower the Cost to Collect from Self-Pay Patients
- 4 Tips for Managing Employed Physicians
- Ebola: Second TX Nurse Diagnosed After Improper Protective Gear Application
- Providers Ask HHS to Address EHR Interoperability Barriers
- House Calls Key to Pioneer ACO Success