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Health insurance markets open amid heavy volume and delays

The New York Times, October 2, 2013
Millions of Americans visited new online health insurance exchanges as enrollment opened on Tuesday, suggesting a broad national appetite for the affordable coverage that President Obama has promised with his health care law. But many people quickly encountered technological problems that prevented them from getting rates, comparing health plans or signing up. Federal and state officials said that while they knew there was pent-up demand for health coverage, the number of visits to their exchanges was greater than anticipated. Federal officials said more than 2.8 million people had visited HealthCare.gov, the federally run exchange that serves residents of more than 30 states, though the figure would include those who received error messages.