Patients aren't great at figuring out if they got excellent medical care
A new study finds that patients' opinions of the care they receive can be quite different from the actual quality of the medical care. More alarming is that opinions and experiences vary greatly by race. Researchers asked 374 women who had received treatment for early stage breast cancer at New York City hospitals about their opinions of the care they got. African-American women were less likely to report excellent care than Caucasian or Hispanic women, less likely to trust their doctor, and more likely to say they experienced racism during the process. There was, however, no difference in the actual quality of medical care they received, compared to Caucasian or Hispanic women.
- CFO Exchange: Smartphones Poised to Disrupt Healthcare, Says Topol
- Consumerism Drives Healthcare Branding, Rebranding Efforts
- PA Ranks See 'Phenomenal Growth,' Lack of Diversity
- 3 Traits Personality Assessments Can't Reveal
- CNO on Hospital Redesign: 'You Can't Over-Communicate'
- How Digital Strategy Shapes Patient Engagement at Boston Children's Hospital
- Antibiotic Overuse a 'Huge Threat' to Patient Safety, Says CDC
- Carondelet to Pay $35M to Settle Fraud Allegations
- Half of All Primary Care, Internal Medicine Jobs Unfilled in 2013
- CHS Hacked, 4.5M Patient Records Compromised