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AHIP Criticizes 'Exorbitant' Out-of-Network Charges

John Commins, for HealthLeaders Media, August 12, 2009

The health insurance industry's trade group wants state and federal policymakers to examine what it claims are "exorbitant" out-of-network charges by physicians that are detailed in an industry-sponsored survey released today.

The America's Health Insurance Plans report, a survey of physician out-of-network charges in the 30 largest states, found what AHIP claims are wide disparities in the cost of various services that were in some cases tenfold higher than Medicare reimbursements for the same service in the same area. Susan Pisano, AHIP vice president for communications, calls the figures "pretty startling."

"It is important for this to be in the public domain simply because there is nothing from preventing somebody from charging that much. You basically can charge whatever you want," says Pisano.

The survey's release comes one day after President Obama leveled blistering criticism at the private health insurance industry at a town hall meeting in Portsmouth, NH. The president told a clapping, cheering crowd that "right now we have a healthcare system that too often works better for the insurance industry than it does for the American people. And we've got to change that."

Pisano rejects suggestions that AHIP's new report was an attempt to deflect the negative publicity from the president's broadsides.

"Certainly, we have been publicly vilified, but there are bigger questions here," she says. "We've been having a lot of discussion about how much health plans pay doctors. We've been having a lot of discussions about what the appropriate levels are for out-of-pocket costs and cost-sharing limits for consumers. What we haven't been having a discussion about is what is being charged. If we are going to be having thoughtful policy discussions, we need to have all of that information. So far, it's been all from one perspective. What do you think that says about the discussion?"

Pisano says AHIP hired Dyckman & Associations, the Washington, D.C.-based consultants, to compile the survey after hearing repeated complaints from its members about exorbitant out-of-network charges. She says the survey findings should prompt state and federal policymakers to investigate out-of-network charges and compare them with in-network charges, as well as fees charged for similar services in other countries.

In one state, the survey found, a physician billed a patient $6,791 for "cataract surgery with insertion of artificial lens" more than 1,100% of the Medicare fee of $581. Pisano says similar examples were found in all 30 states, and there are many examples of even higher variation in charges. She says the survey was "conservative," did not cherry pick egregious examples, and had been purged of dubious or extreme outliers.

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3 comments on "AHIP Criticizes 'Exorbitant' Out-of-Network Charges"


turntostoneblog (8/19/2009 at 11:52 AM)
see also http://www.dailykos.com/storyonly/2009/8/17/768381/-AHIPs-Latest-Insult-to-Our-Intelligence.

Mac McCarthy (8/14/2009 at 10:59 AM)
Mr. Emkes is right that the insurers will only pay what they determine to be the "usual and customary" allowance, which is far less than these amounts. But that simply lays the burden for the balance on the patient! There are often legitimate reasons to use out-of-network providers, such as emergencies or network inadequacies. We have laws that prohibit price gouging for necessary goods and services when individuals are exceptionally vulnerable (for instance, ice and gasoline followng natural disasters). Similar principles should be brought to bear for medical provider fees -- especially since these charges are rarely disclosed up front.

Bernard Emkes (8/13/2009 at 10:56 AM)
Once again, AHIP has stirred up an issue and muddied the waters. Charges are almost irrelevant in today's health care markets. Health plans agree to pay fixed prices for services or some percentage of charges. In the latter case, charges do have some relevance. For out-of-network care, most if not all plans revert to "usual and customary". In my experience, no plan pays the "charges" as described in the example. To compare Medicare allowed payments to physician charges is apples to oranges. What Medicare considers a "fair payment" has NOTHING to do with physician charges. Most physicians feel there is little relation to payment by the government systems and the value added to patients' lives by the provided services. Medicaid payments rarely if ever cover the costs of care for either hospitals and physicians.