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Study finds many unpaid tasks in a primary-care doctor's workday

Washington Post, April 29, 2010

In addition to seeing patients, a primary-care physician each day must address more than three dozen urgent but uncompensated tasks, according to a study. Answering telephone calls and e-mail messages, refilling prescriptions, reviewing lab test results, and consulting with other doctors consume large amounts of time each day, even though none of it is paid for, the study found.