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Consumer perception study released

PCR, June 19, 2008

More than 38% of consumers in the U.S., among those who participated in a recent survey conducted by PCR, are unsure which hospitals in their area provide the best quality of care, despite an increasing number of facilities that are providing consumers with healthcare data. A Hospital Compare Web site can help, too, but according to PCR, only about 8.9% of consumers are aware of its existence.