Massachusetts General Hospital striving to boost its scores

Boston Globe, November 18, 2008

Massachusetts General Hospital fared poorly in its last inspection by the Joint Commission, and is getting ready for the group's next visit that could come at any time within the next 13 months. The hospital recently hired consultants to perform a mock accreditation survey and is implementing new training and educational procedures. In a recent e-mail to staff, Mass. General's president said the survey showed some areas still need improvement and must be addressed "immediately."