Online service holds patients' spot at hospital

An entrepreneur has applied a practice used by the restaurant industry as a remedy to long waits at hospitals. Two years ago, Tyler Kiley launched InQuickER, an online service that lets users hold their places in line in the emergency room. InQuickER guarantees its customers will be seen by a physician or physician's assistant within 15 minutes of the specified time. If not (and if the correct information is given online), there is no charge to the patient or their insurance company for the visit.