Quality e-Newsletter
Intelligence Unit Special Reports Special Events Subscribe Sponsored Departments Follow Us

Twitter Facebook LinkedIn RSS

Flu hot line for Minneapolis-based Park Nicollet swamped, crashes

Minneapolis Star Tribune, October 28, 2009

Minneapolis-based Park Nicollet Clinic abruptly shut down its flu-shot hot line after it was swamped with 120,000 calls in four hours from people trying to get the H1N1 vaccine, officials said. The clinic, which had announced that it had 17,000 doses, was so unprepared for the outpouring that its entire phone system temporarily crashed under the weight of the calls.