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Report: Philadelphia hospital's violations led to waiting-room death

Philadelphia Inquirer, January 22, 2010

In a 22-page report, the Pennsylvania Department of Health detailed numerous policy violations that took place on Nov. 28, when a a patient suffered a heart attack and sat dead for more than 40 minutes, unnoticed by personnel at Aria Health's Frankford campus in Philadelphia. According to the report, Aria officials vowed to take a number of other actions, including: retraining staff on hospital policies; marking, with tape, a spot to where workers could walk to view the entire waiting room; maintaining a 24/7 security presence in the waiting room; and setting a definitive time frame for recalling patients, the Philadelphia Inquirer reports.