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California inspectors pay surprise visit to County-USC Medical Center after complaint about ER waits

Los Angeles Times, May 14, 2010

In a surprise visit, state inspectors arrived at Los Angeles County-USC Medical Center to investigate allegations that patients face excessively long emergency room waits—sometimes without any vital signs being taken—and that hospital workers fail to protect patient privacy. The unannounced inspection came a day after the county confirmed that it was investigating allegations made by a healthcare professional who visited County-USC's emergency room May 4 seeking treatment for abdominal pain. In a complaint sent to government regulators and the county, the woman said she waited eight hours before deciding to seek treatment at another hospital.