Investigation of woman's care at VA hospital mired in bureaucracy, confusing reports

Sharon Van Putten's final months were spent in misery at a highly rated northern Virginia hospital. During a family visit to northern Virginia, Van Putten's chronic back problems flared up and she ended up having spinal surgery at Inova Fairfax Hospital. She came out of surgery a paraplegic. She was held in restraints for weeks. An Associated Press examination of her care highlights the dizzying array of federal, state and private agencies charged with regulating hospital care, and the differing standards they use when investigating the most serious cases of possible neglect.