Left with a language barrier to healthcare
Carlos Puentes has relied on using urostomy bags since surviving bladder cancer a few years ago. Then, due to a gap in health care that occurred when his managed care company, Senior Whole Health, left the Capital Region over the winter, the 86-year-old Dominican Republic native found himself removing, rinsing out and reusing the bags. Puentes doesn't speak English, and when SWH left he no longer had a translator to help him navigate the maze of paperwork and phone calls that were needed to keep up delivery of his supplies.
- ICD-10 Delay Alters Provider, Vendor Prep
- Providers Lag as Consumers Set Agenda
- Payment Reform Naysayers 'Better Wake Up'
- Crisis Spurs Healthcare Payment Reform in Arkansas
- Esther Dyson Launches Population Health Challenge
- HIT Leaders Want Flexibility, Transparency from Next HHS Chief
- As Hospitalist Patient Loads Rise, So Do Hospital Costs
- Advance Directives: Let's Make a Law
- Reduce Readmissions by Activating Patients to Do 'Self-Care'
- Look Beyond Nurse-Patient Ratios