What's Wrong With Healthcare Quality Measures? Part I
We need to measure the hell out of healthcare to help us compare one organization or system with others. I believe measuring quality helps healthcare systems improve. But I also believe that we can measure healthcare quality a lot better than we do.
If you really think about it, the way we measure hospital quality of care is pretty darn primitive. That's what I've concluded after a few days contemplating today's methods and practice of measurement.
The way we think we know how good we are at providing high value care is really flawed.
Please don't get me wrong. We need to measure the hell out of healthcare to help us compare one organization or system with others. Yes, it can be painful and stunning to realize competing hospitals have figured out how to do things better. I believe measuring quality helps healthcare systems improve.
But we have a ton of work to do to make our evaluations meaningful to leaders, to providers, to patients, and to the public. With the system as it is, too many organizations just use this imperfection as grounds for inattention.
- The Secret to Physician Engagement? It's Not Better Pay
- Two-Midnight Rule Must be Fixed or Replaced, Say Providers
- Don't Underestimate Emotional Intelligence
- Yale New Haven Health Partners with Tenet Healthcare in CT
- Care Coordination Tough to Define, Measure
- 4 Reasons PCMH Principles Aren't Going Away
- Size Matters in Antibiotic Overuse
- Evidence-Based Practice and Nursing Research: Avoiding Confusion
- CDC Warns of Antibiotic Overuse in Hospitals
- SCOTUS Review of NC Board Case 'A Very Big Deal' to Providers