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Survey: Patients prefer doctors who offer email communication

MobiHealthNews, June 4, 2014
Ninety-three percent of adults would prefer to go to a doctor that offers email communication, according to a recent survey of 433 Americans aged 21 and over from Catalyst Healthcare Research. Of this 93 percent, 25 percent said they would still prefer a doctor that uses email communication even if there was a $25 fee per episode. The margin of error for the survey was 4.7 percent. Catalyst split the survey participants into four categories: Generation Y, aged 21 to 33; Generation X, aged 34 to 48; Baby Boomers, aged 49 to 67; and the Silent Generation aged 68 and over.