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Northwestern Memorial Hospital apologizes for mammogram wait

Chicago Tribune, November 26, 2008

It now takes 10 months to get an appointment for a regular screening mammogram at Northwestern Memorial Hospital, which runs the largest single-site breast center in Illinois. Now Northwestern officials are apoligizing for the wait in a three-quarter page apology in the Chicago Tribune. "The growing national shortage of radiologists who have advanced training in reading mammograms has had a significant impact on us," Dean Harrison, president and chief executive officer of Northwestern Memorial HealthCare, said in the apology advertisement.