Outsourcing 2008: Patient Care Services and Information Technology

HealthLeaders magazine, December 12, 2008

Hospitals that outsource patient care services are outsourcing more of them, and they're increasingly seeing to it that their vendors share both the risks and rewards. These are the top findings from a survey of 285 hospital executives that explores their use of outsourcing for patient services and information technology (IT). Some survey respondents, such as Nebraska Medical Center in Omaha and Presbyterian Intercommunity Hospital in Whittier, CA, are willing to outsource a variety of services other than direct patient care. Others, such as Palmetto Health Baptist in Easley, SC, use outsourcing to get expensive clinical services that they don't need all the time.