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Patient Experience: Help Wanted - 2010

MedSeek, October 15, 2010

While 72% of senior healthcare leaders say that patient experience has been more of a priority in the past year, only 1 of 8 CEOs has primary responsibility for it. With this kind of paradox revealed, our 2010 survey delves into the realm of patient experience and its challenges, including why healthcare leaders report lack of success in achieving the kind of patient experience they need to provide.