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What everyone is getting wrong about Healthcare.gov

The Washington Post, October 8, 2013
This Reuters article about Healthcare.gov has been getting some attention. Alas, it's not very good, focusing on client-side optimizations that are probably unrelated to the federal health care Web site's early woes. Healthcare.gov's problems are almost certainly occurring at a deeper level in the system, making it very difficult, if not impossible, for an outsider to gauge how serious those problems are. To explain, let's do one of those analogy things. Say that Kathleen is planning a birthday party for herself. There are a bunch of tasks associated with the party that need to be done. For instance, guests have to be told where and when the party is and whether to bring gifts.