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HHS: Expect more outages at healthcare.gov

The Hill, November 5, 2013

Federal health officials said that consumers can expect further outages at ObamaCare's troubled enrollment portal as the site undergoes repairs in the next four weeks. A spokeswoman for the Department of Health and Human Services (HHS) downplayed the site's semi-regular breakdowns, widely interpreted as a sign of the deep technical problems facing repair teams. "This really is an expected part of the process as we make improvements," said Julie Bataille, communications director for the Centers for Medicare and Medicaid Services. "As we expose more volume to the system, we may identify additional issues and address them," she said of the outages.