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Client: Oaklawn Psychiatric Center, Elkhart County, IN.

Services: Inpatient, outpatient billing/clinical information system.

Issue Addressed: Wanted integrated technology across four locations.

Winning Vendor: Qualifacts, signed Feb. 28, 2006.

Terms: Three-year, $1.2 million-plus remote hosting agreement.

Selection Team: Seven-member group led by Karen Demarest, director of information technology.

Number Vendors Considered: 16 RFPs, distributed October 2005.

Runners-up: MediTech and Core Solutions.

Evaluation Tools: Weighted scoring of vendor responses. Vendors would rate themselves on features needed: have, do not have, currently developing, willing to develop at our cost, willing to develop if Oaklawn pays. “We wanted an SAT-type score,” says Laurie Nafziger, chief executive officer.

Qualifacts’ Selling Points: Knowledge of psychiatric market.

Deployment: Rollout scheduled for July 1.

—Gary Baldwin

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