MEASURING A HEALTHY HOSPITAL: METRICS-BASED TOOLS FOR IMPROVING OPERATIONAL PERFORMANCE
Per-Se Technologies, August 17, 2004
Balanced scorecard, Six Sigma, and other metrics-based tools for total quality management are being implemented by an increasing number of hospitals as part of a more holistic approach to quality management.
Per-Se Technologies
www.per-se.com
(PDF format - click here to download the latest version of acrobat reader)
Per-Se Technologies
www.per-se.com
(PDF format - click here to download the latest version of acrobat reader)
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