Increasing Patient Satisfaction: A Key Benefit of Improving Patient Flow Performance

One key benefit of improved patient flow performance is an improvement in patients' satisfaction with their overall care experience. This white paper provides examples of the patient flow and patient satisfaction improvements made by three top hospitals, including Press Ganey scores; guidelines for improving patient flow and patient satisfaction; and insights on sustaining improved performance.

BY:
Stockamp & Associates
www.stockamp.com

(PDF format - click here to download the latest version of acrobat reader)

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