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Understanding and Improving Access to Care
Stockamp & Associates, October 1, 2007
The benefits of a high-functioning patient access environment are huge: optimization of patient volume entering the health system; support for high quality, effective care delivery processes; and facilitation of appropriate revenue realization. However, access is often not comprehensively addressed-in part because it is a multi-dimensional concept whose elements can be challenging to define, measure and improve. This white paper provides a new framework for understanding and improving access issues, including an exploration of root causes of access-related problems, guidelines for establishing a strong foundation for process improvement, assessment questions, and recommendations for sustaining improvements over time.
BY:
Stockamp & Associates, Lake Oswego, OR
http://www.stockamp.com
BY:
Stockamp & Associates, Lake Oswego, OR
http://www.stockamp.com
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