Healthcare law's network for resolving confusion shows mixed results

The Washington Post, June 18, 2013

About half of Americans say they don't know how the Affordable Care Act will affect them. Four in 10 think it has been repealed or overturned, or they are unsure where it stands. So chances are good that when the major provisions kick in next year, including online health insurance marketplaces and new standards for health plan costs and coverage, people are going to have questions. Lots of questions. When they do, the biggest one of all may be where to turn for answers. There may not be a simple solution. Depending on where people live and the type of coverage they have, the assistance that's available and where to find it may vary considerably.


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