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Editor's Picks
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Trained Interpreters Improve Patient and Provider Satisfaction, Says StudyAs the Joint Commission introduced standards for medical interpreters, a new study reveals that the use of trained language specialists to assist physician-patient communication dramatically improves satisfaction in emergency room settings with non-English speaking patients. According to Mathematica Policy Research, a nonpartisan survey team, the use of professional interpreter services dramatically increased satisfaction with patient-provider communication during an ED visit. [ Read More]
Consider Human Factors Engineering When Designing Patient Safety ProjectsWhen Barbara Wilson, PhD, RNC, begins any new patient safety project, she first examines the principles of human factors engineering. Wilson, assistant professor at Arizona State University's College of Nursing and Health Innovation, Center for Improving Health Outcomes in Children, Teens, & Families, says that to ensure her staff members' success, it's imperative to examine how current processes may fail. [ Read More]
Proposed EHR Certification Program Won't Inhibit Innovation, Says BlumenthalIs your EHR meaningful use compliant? Healthcare providers may soon be able to find out for sure. The Department of Health and Human Services released a proposed rule for establishing certification programs for health information technology. The proposed rule describes the creation of a certification program for EHRs, as mandated by the HITECH Act. [ Read More]
Mission Driven, Financially StrongWhy is it that in times of economic stress, some hospitals manage through with strength to spare while others fall? While it may be tempting to say that those hospitals that thrive have the best payer mix or the most profitable service lines, often the deciding factor is the leadership's commitment to core principles of sound financial management. In this free HealthLeaders Media Breakthroughs report, four leading hospital systems—Banner Health, Southwest General Health Center, The University of Kansas Hospital, and Parkland Health & Hospital System—share the lessons they have learned to help them identify cost-cutting measures that also add value to care efficiency, make strategic investments in areas under your control, and refocus on the fundamentals of financial discipline. [ Read More]
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This Week's Headlines
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Webcasts/Audio Conferences
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Sponsored Headlines
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Harnessing effective asset management in an uncertain economy from IBM
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Building a successful validation process and compliance support with IBM Maximo solutions
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Managing healthcare assets and optimizing asset utilization with IBM asset management tools
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Learn how Sisters of Mercy Health achieved its asset management goals in partnership with IBM
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From HealthLeaders Magazine |
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Beyond Meaningful Use
| Technology can help achieve better outcomes and cost savings, but only by incorporating decision-support tools and a coordinated approach to delivering care. [Read More] |
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Service Line Management |
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Imaging After the Recession
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After freezing capital spending during the recession, hospitals are investing in imaging again. But reimbursement cuts and reform have changed the focus of the service line. [Read More] |
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Leaders Forum
Quality Challenges from Within: Many healthcare quality leaders see themselves as being proactive?taking steps quickly to save time, money, and patients' lives. Sometimes, though, they bump up against institutional or cultural roadblocks. In some cases, leadership support is lacking, and in some cases, the HealthLeaders Media Industry Survey 2010 shows, what is lacking is courage. [Read More]
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