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Editor's Picks
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Minnesota Nurses Push National Agenda
HealthLeaders Media's HR analyst John Commins examines the new nursing super-union and warns hospitals to pay attention to what's happening in Minnesota. At its founding convention last December, National Nurses United vowed to create a unified agenda and push for staffing ratios at every local affiliate. They're making good on that pledge in Minnesota, and they are showing themselves to be formidable. Pay attention to this fight, because it may soon come to a hospital near you. [Read More]
AMA Says Health Plans Should Enforce Rules in New 10-Point 'Code of Conduct'
The American Medical Association yesterday released its new Code of Conduct, a list of dos and don'ts that it says all health insurers should enforce. The physician group says it hopes to publish a scorecard showing which plans play by these rules in a few years, in time for the launch of health exchanges enabled by health reform legislation. [Read More]
Three Essential Steps To Deal With Disruptive Practitioners
Unchecked bad behavior among practitioners can lead to anything from dings on accreditation surveys to costly legal battles with patients. Medical staffs looking to improve their disruptive behavior policies may use the three tips in this article as a starting point. [Read More]
Hospital Satisfaction Drops While Overall Consumer Satisfaction Rises
Americans' satisfaction with the hospital industry dropped 5% between the first quarters of 2009 and 2010, falling to its lowest level in five years, according to the American Consumer Satisfaction Index. The ACSI gauges satisfaction on a 100-point scale, and the hospital industry fell from a score of 77 to 73 this year. A 12% dip in ER satisfaction in the first quarter was partly responsible for the drop. Overall, the healthcare sector was down nearly 2% for the year. [Read More]
Editor's Note
From all of us at HealthLeaders Media, have a safe Memorial Day holiday. HealthLeaders Media NursingLeaders will take next week off, but will be back with a new issue on June 8.
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NurseLeaders Forum
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Developing a Just Culture
Barbara A. Brunt, MA, MN, RN-BC, director of nursing education and staff development at Summa Health System, a multihospital system in Akron, OH, writes about the philosophy of a just culture. Just culture refers to a values-supportive model of shared accountability. It's a culture that holds organizations accountable for the systems they design and for how they respond to staff behaviors fairly and justly. In turn, staff members are accountable for the quality of their choices and for reporting both their errors and system vulnerabilities. [Read More]
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Business Rx
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Patients Benefit From Restraint-free Care
Facilities across the country struggle daily with the challenges inherent to the use of restraints. For Cancer Treatment Centers of America at Midwestern Regional Medical Center, the decision was made in 2005 to deal with restraints by simply going restraint-free. [Read More]
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Nursing Headlines
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British Medical Council bars doctor who linked vaccine with autism
New York Times - May 25, 2010
Maryland Program Provides Road Map for Reducing Patient Falls
Heather Comak, for HealthLeaders Media - May 21, 2010
In the City, Some Registered Nurses May Not Make the Cut
Sarah Kearns, for HealthLeaders Media - May 19, 2010
Study: Uninsured do not go to the ER more than insured
USA Today - May 20, 2010
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Sponsored Headlines
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Mayo Clinic radiology process transformation
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Best practices in complex patient care decisioning
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Smarter healthcare virtual scenario
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Providing better healthcare through smarter collaboration
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Drive better business outcomes through Web portals
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IBM Study: Leveraging the Value of Portal Solutions
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Audio Conferences/Webcasts
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June 17: Horizontal Hostility in Nursing: Proven Organizational Strategies for Effective Communication and Collaboration October 8: Nursing Orientation: Tools and Evidence-Based Best Practices to Engage New Hires November 4: Nursing Accountability: Promote Personal Commitments with Proven Cutting-Edge Strategies December 8: Nurse Retention and Workforce Planning: Meaningful Recognition Strategies for Building a Healthy Work Environment On Demand: Nursing-Sensitive Quality Indicators: Engage Nurses in Quality Improvement and Improve Patient Outcomes
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Stay Connected to NursingLeaders
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From HealthLeaders Magazine |
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Time to Put Patients First
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How America's hospitals have lost touch with their top priority—and what healthcare leaders are doing to fix it. [Read More] |
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Service Line Management |
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Patient-Centered Surgery
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Making surgery more patient-centered requires careful coordination and better feedback from patients and their families. [Read More] |
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