HealthLeaders Media Community and Rural Hospital Weekly - June 16, 2010
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Prying Eyes May Cost Hospitals Millions
Cheryl Clark, Editor, Community Hospitals
At least one state is getting very serious about instilling a culture of health information confidentiality. Under California's 18-month-old law, eight fines totaling more than $1.1 million have now been levied to just six hospitals. Two of the eight received two fines each for invasive privacy breaches, and each of those two received a maximum fine of $250,000. [Read More]
    
 
June 16, 2010
 
Editor's Picks

Six Major Patient Record Breaches Draw $675,000 In Penalties
California health officials continue to enforce new state laws that require public reporting and disclosure—and steep penalties—whenever a patient medical record is breached. As noted above and in today's column, eight fines against six hospitals have amounted to $1.1 million in fines, and several thousand more reported breaches are under investigation. [Read More]

Seven Largest Insurers Incorrectly Pay One in Five Claims, Says AMA
This third-annual survey of payment practices by major insurance companies indicates why doctors are frustrated. Both sides waste billions on time spent in confusing debate about what is proper payment. Insurance companies don't want a universal coding system, but the doctors provide an excellent point about why it's sorely needed. [Read More]

Survey Finds 45% of Hospital Employees Discontented, Disengaged
HealthLeaders Media Senior Editor John Commins outlines a study that shows a difference in job satisfaction between younger and older workers, and between those who provide bedside care and those who don't. How can health providers increase job satisfaction when morale is this low? [Read More]

A Night At the ER
Senior Editor Joe Cantlupe explores why emergency room physicians suffered such agitation over an Excellus BlueCross BlueShield report criticizing usage of emergency rooms by patients in New York State. Sometimes there is really no choice, for doctors or patients. [Read More]

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Leaders Forum

Bring Your Strategy to Life: Implementation and Feedback Stages
In a robust healthcare system, strategy is executed from the ranks. Employees must understand what the corporate strategy is, why it is important, what their role is within it and how to make decisions in everyday activities that breathe life into the strategy. In other words: they need to know how to execute the strategy. But explaining a strategy is not easy. In part 2 of her two-part guest column, Gabrielle DeTora explains the structures needed to translate effective strategic imperatives to the rank-and-file. [Read More]

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This Week's Headlines

Medical radiation is a growing concern
Wall Street Journal – June 15, 2010
New iPhone phone apps aim to boost health
Minneapolis Star Tribune – June 14, 2010
Retirements by doctors, nurses could strain overhaul
Washington Post – June 14, 2010
Less than half of CT medical malpractice claims resulted in payments to patients
Hartford Courant – June 14, 2010

Webcasts/Audio Conferences

Cardiovascular Service Lines Strategies (June 23)
A Better Way Than Pay For Call Coverage (July 15)
Marketing to Physicians: Increase Sales Success Through Measurement and Tracking (July 22)

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Audio Feature
Lessons Learned for Keeping RAC at Bay: Karen Bowden, president of ClaimTrust Consulting Services, a Tennessee-based in-hospital revenue cycle consulting firm, discusses what lessons her company has learned to help guide facilities through a RAC audit. [Listen Now]
Sponsor Community and Rural Hospital
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