HealthLeaders Media QualityLeaders - January 13, 2011 | How Scripps Health Brewed Up a Plan That Saved $350K View as a Webpage | Subscribe for Free
How Scripps Health Brewed Up a Plan That Saved $350K
Cheryl Clark, Senior Editor
The San Diego hospital system discovered enormous variation and expense throughout its five hospitals in just one little perk: the coffee. Here's how it found its way out of a coffee quandary that was much like the struggles of the overall healthcare industry.[Read More]
January 13, 2011
Editor's Picks

CMS Releases Value-Based Purchasing Incentive Plan
Rules governing what some say will have the most significant and immediate impact on hospitals are now out for public comment, and many parts of them promise to be extremely controversial. Over the next few weeks we'll be dissecting various parts of the proposed value based purchasing incentives that could mean major drops in revenue for facilities but could also stimulate major improvement. [Read More]

Talk to Nurses About Facebook Before They Talk About You
Senior editor for nursing Rebecca Hendren's column this week examines the complexities of healthcare workers' relationship with social media such as Facebook. We've seen numerous occasions in the last year where nurses and others got in trouble for what they thought were innocent postings. [Read More]

13 Bizarre Healthcare Stories
Senior editor John Commins took a look back at some of what I have nicknamed "stupid health tricks" that dotted the news in the last year. His story will make you laugh, then make you pause. [Read More]

5 Reasons Why ACOs Could Fail
An increasing number of thought leaders are expressing skepticism about the practicality of accountable care organizations, and whether they can really work. This commentary in a recent issue of Health Affairs outlines some of the issues.[Read More]

Webcast: Proven Strategies to Market Women's Services
Women are a vital audience to reach—is your marketing cutting it? As the primary healthcare decision-makers and the key to unlocking additional service audiences, you need up-to-date, effective marketing strategies to win women's loyalty—thus, business—and expand your market share. Join HealthLeaders Media on January 31, at 1 p.m. (EST) for this 90-minute Webcast, including Q&A, and learn from women's health marketing experts. [Read More]

Intelligence Report: Reform Readiness
As the healthcare industry prepares for fundamental change under the Patient Protection and Affordable Care Act, this HealthLeaders Media Intelligence Report reveals that 60% of healthcare leaders say neither the quality nor the efficiency of healthcare at their organization will get any better under healthcare reform. Get the free report with exclusive research and analysis.[Read More]
This Week's Headlines
GOP in a bind over healthcare repeal vote
Los Angeles Times, January 13, 2011

AZ trauma surgeon unfazed by shooting
Los Angeles Times/Reuters, January 13, 2011

Study: Obesity costs $300B a year
South Florida Business Journal, January 11, 2011

California expands review of insurance rate increases
The Los Angeles Times, January 12, 2011
Sponsored Headlines
Forrester Whitepaper: CMO's Must Connect the Dots of the Online Brand: Digital has been widely embraced by consumers and by many parts of the enterprise. But the adoption of digital channels—Web sites, mobile apps, online sales and customer service, and other smart touches—has often occurred in a piecemeal way. This has resulted in three potential mishaps.

Openness: The Basis for a Sound Unified Communications Strategy: The vast majority of customer environments are mixed environments. In this IBM® podcast you'll hear how an open approach provides you with choice. So instead of ripping out a perfectly good infrastructure, you can integrate what you've already invested in and create additional business value.

AMA Webcast: The Online Customer Experience—Make it Exceptional: IBM has defined a forward-looking vision for how organizations will turn today's customer experiences into exceptional experiences that drive business results. Join us on September 21 to hear Kristen Lauria, Vice President of Marketing & Channels at IBM, talk about this vision and introduce two innovative clients who are achieving results today by bringing together the right combination of capabilities online.

Your world, your way: the IBM WebSphere: For a business to stay competitive, it needs to be more productive and respond quicker to business opportunities. Watch this demo to see how IBM® WebSphere® Portal software enables you to connect your users with the right people, applications, and information—to drive business efficiency and success.

IBM WebSphere Portal for insurance demo: With so many insurance companies to choose from, how can you stand out from the rest? Watch this demo to see how one insurance company did just that. By using IBM® WebSphere® Portal and related Lotus® software, their customers can now learn about products, file claims and much more; while their agents have access to the tools and resources they need.

Webcasts/Audio Conferences

Stay Connected to QualityLeaders
To help us ensure future delivery of HealthLeaders Media QualityLeaders, please add our "From" address—news.editor@healthleadersmedia.com—to your address book or e-mail whitelist.

From HealthLeaders Magazine
20 People Who Make Healthcare Better
Some are revered; others would not win many popularity contests. All of them are playing a crucial role in making the healthcare industry better. [Read More]
Leaders Forum
Bring Your Strategy to Life: Implementation and Feedback Stages: In a robust healthcare system, strategy is executed from the ranks. Employees must understand what the corporate strategy is, why it is important, what their role is within it and how to make decisions in everyday activities that breathe life into the strategy. In other words: they need to know how to execute the strategy. But explaining a strategy is not easy. In part 2 of her two-part guest column, Gabrielle DeTora explains the structures needed to translate effective strategic imperatives to the rank-and-file. [Read More]
Audio Feature
Strategies to Manage ED Arrivals
Authors of the book, The Hospital Executive's Guide to Emergency Department Management, Kirk Jensen, MD, MBA and Daniel Kirkpatrick from BestPractices, an emergency medicine leadership and staffing practice in Fairfax, Va., discuss strategies hospitals can use to better monitor and manage patient arrivals in the emergency department.[Listen Now]
Sponsor QualityLeaders
Contact Paul Mattioli, Sr. Director of Sales, at pmattioli@healthleadersmedia.com or call 800.639.7477.
MAGAZINE | NEWS | TERMS OF SERVICE | PRIVACY POLICY©2011 HealthLeaders Media
If you prefer not to receive this email newsletter, you can unsubscribe here
HealthLeaders Media QualityLeaders is a division of HealthLeaders Media ©2011
HEALTHLEADERSMEDIA
5115 Maryland Way
Brentwood, TN 21027
Serving the business information needs of healthcare executives and professionals.