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Editor's Picks
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How Grumpy Patients Can Cost Hospitals Big Bucks
My colleague Cheryl Clark examines the fears organizations in some parts of the country have been expressing that their region's characteristics may unreasonably affect their patient satisfaction scores. Patient experience is subjective, but survey data may show that patients from certain regions are easier to please than others. This matters because under proposed federal regulations, 30% of a hospital's value-based purchasing score will be weighted on patient experience scores. [Read More]
Health System Ethics Made Simple
HealthLeaders Media's HR editor John Commins tackles the thorny issue of ethics and how it can be tested when organizations merge. The sense of community that exists within a small hospital may be strained when it merges with a larger health system. To ensure a continuation of strong ethics and compliance, he writes, accountability must start at the top, and the focus must be the patient.[Read More]
Medicare Fraud Recovery Totaled $4B in 2010
Health and Human Services Secretary Kathleen Sebelius credits the Patient Protection and Affordable Care Act with providing legal tools to help recover federal healthcare dollars.[Read More]
CHF Patients May Fare Better, Pay More at High-Volume Hospitals
Hospitals with much experience treating CHF patients demonstrate lower patient mortality, fewer readmissions—and higher costs—than hospitals with fewer such patients, study says.[Read More]
Cardiac Care Leadership for Improved Alignment and Outcomes
Medical specialties are tied back to hospitals and health systems like never before; nowhere are the resulting alignment challenges more acute than in the cardiac service line, where independent practices find themselves seeking the financial shelter of integration. Join us on February 15 live from Baylor Heart and Vascular Hospital and share in the lessons from executives at leading national cardiac service lines and medical groups on shared governance, clinical integration, and physician alignment.
[Read More]
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Sponsored Headlines
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: Digital has been widely embraced by consumers and by many parts of the enterprise. But the adoption of digital channels—Web sites, mobile apps, online sales and customer service, and other smart touches—has often occurred in a piecemeal way. This has resulted in three potential mishaps.
: The vast majority of customer environments are mixed environments. In this IBM® podcast you'll hear how an open approach provides you with choice. So instead of ripping out a perfectly good infrastructure, you can integrate what you've already invested in and create additional business value.
: IBM has defined a forward-looking vision for how organizations will turn today's customer experiences into exceptional experiences that drive business results. Join us on September 21 to hear Kristen Lauria, Vice President of Marketing & Channels at IBM, talk about this vision and introduce two innovative clients who are achieving results today by bringing together the right combination of capabilities online.
: For a business to stay competitive, it needs to be more productive and respond quicker to business opportunities. Watch this demo to see how IBM® WebSphere® Portal software enables you to connect your users with the right people, applications, and information—to drive business efficiency and success.
: With so many insurance companies to choose from, how can you stand out from the rest? Watch this demo to see how one insurance company did just that. By using IBM® WebSphere® Portal and related Lotus® software, their customers can now learn about products, file claims and much more; while their agents have access to the tools and resources they need.
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NurseLeaders Forum
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Tips to Engage Nurses in Mandatory Training
From video gaming approaches to learning management systems, unique training strategies can engage nurses and boost participation, says Jo-Ann Byrne, RN, director of education and organizational development at St. Vincent's Healthcare. [Read More]
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Nursing Headlines
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U.S. Cancer Rate World's Seventh Highest
HealthLeaders Media, January 25, 2011
Leeches make a comeback as medical helpers
The Baltimore Sun, January 25, 2011
As docs age, worries about their ability grow
The New York Times, January 25, 2011
Cancer Costs May Rise 27% by 2020
HealthLeaders Media, January 24, 2011
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Audio Conferences/Webcasts
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Feb. 17: Nurse Coaching and Mentoring: Set Expectations and Improve Staff Performance
January 14: Nursing Peer Review: Improve Nursing Performance and Patient Outcomes
On Demand: Nursing Orientation: Tools and Evidence-Based Best Practices to Engage New Hires
On Demand: Horizontal Hostility in Nursing: Proven Organizational Strategies for Effective Communication and Collaboration
On Demand: Shared Governance in Nursing: Case Studies in Collaborative Decision-Making
On Demand: Prevent HAIs through Evidence-Based Practices
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Stay Connected to NursingLeaders
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To help us ensure future delivery of HealthLeaders Media NursingLeaders, please add our "From" address—news.editor@healthleadersmedia.com—to your address book or e-mail whitelist.
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From HealthLeaders Magazine |
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Healthcare Reform Spawns Daunting Regulations
The volume of new regulations required by healthcare reform legislation is daunting, but what has healthcare leaders especially concerned are the particulars, which are still under development. [Read More]
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Service Line Management |
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Improving Head and Neck Cancer Outcomes
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New approaches are resulting in less devastating impact on speech, swallowing, and appearance.[Read More] |
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Audio Feature
Improving nurse-physician communication
Kathleen Bartholomew, RN, MN, one of the HealthLeaders 20, our list of people who are making a difference for good in healthcare, talks about her work to improve nurse-physician communication.[Sponsored by McKesson] [Listen Now]
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