A New Mexico provider finds that patient navigators can improve care and slash costs by diverting non-emergent patients from the emergency department, helping them obtain primary care, and providing guidance on appropriate use of the ED. >>>
Innovation and change—from the challenge of working in a disruption-averse industry to the changes that healthcare will face in coming years—are coming, whether CIOs and other healthcare leaders want to face it or not. >>>
A successful connected health program between patients and healthcare organizations involves a lot of preparation. In fact, the planning begins well before even the pilot program. Here are six steps from Partners Healthcare's Center for Connected Health. >>>
The New York Times, November 1, 2011
InformationWeek, November 1, 2011
CMIO, November 1, 2011
The New York Times, October 31, 2011
InformationWeek, October 28, 2011
San Jose Mercury News, October 27, 2011
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