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  January 28, 2013 Follow us on FacebookFollow us on TwitterJoin us on LinkedInRSS feed

5 Ways to Raise HCAHPS Scores via Staff Engagement

Chelsea Rice

Patient satisfaction is a top priority among healthcare executives, but cultures that put patients at the center of healthcare aren't built in a day. To raise consumer assessment scores, HR leaders must work to involve staff in the overall effort. >>>

 

Editor's Picks

Managed Care Contracts Need Scrutiny

Physician practices must pay extra attention to managed care contract negotiations as the healthcare industry implements reform. Contract terms may have more bite than in the past. >>>

HIPAA Final Rule Raises Fines for Non-Compliance

The so-called "mega" privacy rule is not enforceable until September, but hospital and health system executives should begin reviewing current policies now to identify changes necessary for compliance, observers say. >>>

AHA: Hospitals a $2T Economic Driver

Hospitals employ 5.5 million workers and spend billions of dollars on goods and services, but one critic says, "It is a big mistake to use economic power as an excuse for not finding the right balance for what we should spend on healthcare." >>>

Smart Hospital Sponsorships Lead to Community Engagement

Since sponsorship of events such as road races often comes with a cost, it's critical that hospital marketers take advantage of all possibilities that effectively communicate an organization's brand and mission. >>>

HHS Turns Health Insurance Exchanges Into Marketplaces

The Department of Health and Human Services is now calling health insurance exchanges "marketplaces." Will the name change make a difference in the public's perception of how healthcare coverage can be attained? >>>

Kennedy Sues Nurses, Hospital After Scuffle

Acquitted of two counts of physical harassment against nurses after a maternity ward fracas last year, Douglas Kennedy, son of Robert Kennedy, has filed court papers citing defamation and malicious prosecution. >>>



LIVE Webcast

Boost Patient Satisfaction Scores Through an Accountability Model

Date: February 14, 2013, 1:00-2:30 p.m. ET

Ardent Health Services, Monroe Clinic, and The Baird Group drill down on tools and strategies they've used to create a sustainable patient experience model based on accountability and service excellence. Learn what your team should be doing to accomplish these goals and help your organization boost its bottom line.

Register Today



News Headlines

Immigration reform could add millions under Obama health law

The Hill, January 28, 2013

WI medical board proposes tighter rules for docs

Milwaukee Journal Sentinel, January 28, 2013

Mandate improves hospital workers' flu vaccination rates

MercuryNews.com / Contra Costa Times, January 28, 2013

IL medical licensing department faces backlogs

St. Louis Post-Dispatch, January 25, 2013

The drawn out process of the medical lawsuit

The New York Times, January 25, 2013

HIPAA changes could create new bureaucratic burdens

InformationWeek, January 24, 2013

VA ends public access to hospital reports

The Washington Post / Associated Press, January 24, 2013

Insurers prod docs, hospitals to stop elective early deliveries

The Washington Post / Kaiser Health News, January 23, 2013

Hearing held on Exeter Hospital hep C suits

Seacoast Online, January 23, 2013

Ex-Senator to run insurer watchdog group, NAIC

Bloomberg, January 23, 2013



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Multimedia/Events

HealthLeaders Live from Heartland Health: Cost Containment Lessons

Date: March 19, 2013, 12:00-3:00 p.m. ET

Heartland Health leaders reveal how to achieve significant, sustainable cost savings by identifying value in best practices and the patient experience. Learn how the team identified areas of waste and cost savings that have consistently added millions of dollars annually to the bottom line.

Register Today

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From HealthLeaders Magazine

 

20 People Who Make Healthcare Better—2012

They are nurses and physicians. They are researchers and executives. They are providers and payers. They are watchdogs and innovators. And they are patients. They are this year's HealthLeaders 20 honorees, selected for their efforts to make healthcare better. Their stories are sometimes tinged with struggles or challenges, but always, ultimately, with success. >>>

 

Anesthesia and Operating Room Efficiency

 

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