Patient satisfaction is a top priority among healthcare executives, but cultures that put patients at the center of healthcare aren't built in a day. To raise consumer assessment scores, HR leaders must work to involve staff in the overall effort. >>>
The key to improving nurse recruitment and retention appears to lie in extending nurses' access to advanced degrees and specialty certifications, a study suggests. >>>
Under the hybrid model, doctors merge elements of traditional and concierge medical practice models. This allows them to care for patients who rely on Medicare or private insurance while offering specialized services for self-pay patients. >>>
Revenue is expected to plunge 25% and the incremental changes that hospitals and health systems are implementing are not likely to be enough to maintain independence for a large percentage of them. >>>
UnitedHealthcare's chief of medical affairs, Reed Tuckson discusses the power of technology to create informed and healthy healthcare consumers. >>>
Hospitalists responding to a survey say that time constraints have "likely contributed to patient transfers, morbidity, or even mortality." But one critic suggests their complaints may be attributed to "some conditions they bring on themselves." >>>
Date: February 14, 2013, 1:00-2:30 p.m. ET
Ardent Health Services, Monroe Clinic, and The Baird Group drill down on tools and strategies they've used to create a sustainable patient experience model based on accountability and service excellence. Learn what your team should be doing to accomplish these goals and help your organization boost its bottom line.
The Dallas Morning News, January 30, 2013
KCUR / The Kansas City Star, January 30, 2013
The Boston Globe, January 30, 2013
NPR, January 29, 2013
Reuters, January 29, 2013
The Hill, January 28, 2013
The New York Times, January 28, 2013
MercuryNews.com / Contra Costa Times, January 28, 2013
The Atlanta Journal-Constitution / Associated Press, January 25, 2013
The Baltimore Sun, January 25, 2013
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