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  August 12, 2013 Follow us on FacebookFollow us on TwitterJoin us on LinkedInRSS feed

4 Social Media Policy Fundamentals

Chelsea Rice, Associate Editor for HealthLeaders Media

We've all read the stories of hospital workers being fired because of releasing patient information on Facebook or Twitter. Those rogue employees might not have acted alone—they might have been enabled by weak social media policies. >>>

 

Editor's Picks

Toxic Docs Require Management Finesse

Healthcare organizations are working to both discipline and reform physicians who display disruptive behavior. The process requires leaders to strike a tricky balance between "managing disruptive behavior" and "caring for and protecting the victims," says one expert. >>>

3 Ways to Take Control Over Patient Flow, Staffing

Forget stubborn physicians and wildly fluctuating patient volumes. Nurse leaders really do have control over the highs and lows of patient throughput and related staffing problems. >>>

Q&A: An Independent Hospital CEO Talks About the Future

Many independent hospitals are joining with bigger systems in search of access to capital, scale, and survival. But that doesn't mean acquisition is right for everyone, says the CEO of Lodi (CA) Health. >>>

Community Health Centers Celebrate Decades of Service

The lessons learned about population health management and the value of medical homes and coordinated care come straight from the nation's community health centers, which celebrate nearly 50 years of providing healthcare access. >>>

Revenue-Driving Cardio Subspecialties Thriving

Cardio care is a growing margin contributor for hospitals and health systems. That's why healthcare providers are retooling in a big way to develop cardiac care subspecialty programs. >>>

'Objectionable Conditions' Persist at Drug Compounding Facilities

Problems discovered in federal inspections of compounding facilities include "inappropriate or inadequate, or both, clothing for sterile processing…insufficient microbiological testing, and other practices that create risk of contamination," says the GAO. >>>

ONC's Mostashari Announces Departure

No clear reason or firm date was given for Farzad Mostashari's plan to exit the Office of the National Coordinator. His unexpected move comes at a critical time as HHS grapples with complex issues over the implementation of Meaningful Use Stage 2. >>>



Intelligence Report

Intelligence Report: Patient Experience Beyond HCAHPS—Care Coordination and Cultural Transformation

This report uncovers the management and cultural changes necessary to achieve consistently superior patient experience. It features original research and analysis from top healthcare executives and clinical leaders. Gain key insights, such as: 71% of healthcare leaders will focus on care coordination to improve patient experience. Purchase Today >>>



News Headlines

The healthcare battle over navigators

Philly.com / The Center for Public Integrity, August 12, 2013

Path to US practice is long slog to foreign doctors

The New York Times, August 12, 2013

CA looks for a new generation of culturally sensitive healthcare workers

The Sacramento Bee, August 12, 2013

The District's Obamacare marketplace is psyched to insure Hill staff

The Washington Post, August 9, 2013

Cleveland Clinic to work with ProMedica to improve patient care

The Plain Dealer, August 9, 2013

MO med school looks to fill rural doc shortage

St. Louis Post-Dispatch / Associated Press, August 8, 2013

Wisconsin AG: Hospitals can't deny admitting privileges to abortion docs

Milwaukee Journal Sentinel, August 8, 2013

NYC losing small hospitals as money woes mount

The Miami Herald / Associated Press, August 7, 2013

MA Nurses Association pushing ballot question on hospital staffing

Worcester Telegram & Gazette, August 7, 2013

UnitedHealth finds savings with employee health incentive

Bloomberg, August 6, 2013



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Multimedia/Events

Webcast: Reining in Disruptive Docs—Strategies to Manage Risk and Reduce Turnover

Date: August 27, 2013, 1:00–2:30 p.m. ET

According to a 2011 study, 77% of physicians are concerned about disruptive behavior at their facilities. Join physician management experts from DePaul University and Florida Hospital to learn peer-tested strategies for confronting and resolving disruptive physician behavior. Register Today >>>




From HealthLeaders Magazine

Making Patients Happy, Even the Poorest and Sickest

Despite some unique challenges, safety-net hospitals are achieving strong satisfaction results by focusing on the patient and quality outcomes. >>>

 

Reform and the Revenue Cycle

 

Identifying Solutions to Patient ID



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