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  February 5, 2014 Follow us on FacebookFollow us on TwitterJoin us on LinkedInRSS feed

3 Inexpensive Ways to Enhance Patient Experience

Marianne Aiello

Fancy amenities such as gourmet meals, healing gardens, and multi-million dollar expansion projects can make patients feel good about a hospital stay, but there are cheaper ways to bolster the patient experience. >>>

 

Editor's Picks

Hospitals Welcome Two-Midnight Rule Delay

Providers are pleased that CMS is delaying enforcement of new guidelines governing Medicare reimbursements for short-term hospital stays, but they insist the new rule is flawed and say they will continue to oppose it. >>>

OIG to Investigate HIX Flaws in 2014

The federal government's latest efforts to identify and correct fraud, waste, and abuse within federally funded healthcare programs are outlined in the 2014 work plan issued by the Office of Inspector General. >>>

6 Ways to Avoid Unintentional Medicare Fraud

Mismanagement or sloppy business practices can quickly lead to trouble with Medicare fraud investigators, even when healthcare providers have no intention to defraud the government. >>>

Medical Errors Draw $770,000 in Fines in CA

California has issued its latest round of administrative penalties to 13 hospitals where patients have been subject to serious injury or death as a result of regulatory noncompliance. >>>

Hospitals Look at Retail Pharmacies With Renewed Interest

It's more than convenience: An integrated retail pharmacy provides hospitals with opportunities to boost patient satisfaction and lower readmission rates while producing modest revenue. >>>

Patient Safety Orgs Cut Ties With Denham

Patient safety advocate Charles Denham, MD, denies taking kickbacks from a product manufacturer, but the National Quality Forum and the Leapfrog Group are parting ways with him. >>>



LIVE Webcast

Webcast: Forge Partnerships Across the Care Continuum—Metrics and Workflows

Date: March 14, 2014, 1:00–2:30 p.m. ET Join leaders from SCL Health System and Collaborative Healthcare Strategies as they reveal how to successfully align with external entities across the care continuum to reduce readmissions, improve care quality, and streamline workflows. Register Today >>>



News Headlines

CVS Caremark plans stop selling tobacco products

ABC News / Associated Press, February 5, 2014

PA hospital aims to help uninsured by listing prices

CBS Pittsburgh, February 5, 2014

10 places where health insurance costs the most

NPR / Kaiser Health News, February 4, 2014

Obama says extent of healthcare website flaws unexpected

Bloomberg, February 4, 2014

Study: Patients need training on new health insurance

USA Today, February 4, 2014

Healthcare.gov can't handle appeals of enrollment errors

The Washington Post, February 3, 2014

Life after Jan. 1: KY clinic offers early glimpse at realities of healthcare law

The Washington Post, February 3, 2014

Rural GA feels sticker shock on federal health-insurance site

The Columbian / Kaiser Health News, February 3, 2014

The health law's '3 Rs' for insurers: A bailout or necessary safeguards?

Kaiser Health News, January 31, 2014

Study: Obamacare, other health premiums roughly equal

The Hill, January 31, 2014



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Patient Experience Collection—a 66% Discount

Delivering an  exceptional patient experience is a business imperative. Tap into best practices and benchmarks from leading organizations across the country with the HealthLeaders Media Patient Experience Collection. You get five titles—3 webcasts, a book, and an Intelligence Report—for only $490 (a $1,485 value). Purchase Today >>>




From HealthLeaders Magazine

20 People Who Make Healthcare Better—2013

They are nurses and physicians. They are researchers and executives. They are providers and payers. They are watchdogs and innovators. And they are patients. They are this year's HealthLeaders 20 honorees, selected for their efforts to make a difference in healthcare. Their stories are sometimes tinged with struggles or challenges, but always, ultimately, with success. >>>

 

ICD-10: Minimizing the Financial Hit

 

Making a Safe Transition



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