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Thursday, September 6, 2012


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OPPS Comments Focus on Observation Status

By: Margaret Dick Tocknell, for HealthLeaders Media, September 6, 2012

Many hospitals, physicians, and physician groups believe that every day spent under observation should count toward the three-day minimum stay required for post-acute care coverage under Medicare, public comments show.

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Stop Ignoring Low Quality Ratings

By: Cheryl Clark, for HealthLeaders Media, September 6, 2012

What should hospital leaders do when quality or patient safety scores don't look good? One healthcare facility spread the message that it takes scoring seriously, and launched a number of programs to improve its ratings.

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Hospital M&A Boom's Top 3 Drivers

By: John Commins, for HealthLeaders Media, September 5, 2012

Once you understand the forces driving the steady increase in the number of hospital mergers and acquisitions, there is no reason to think that the trend will reverse itself anytime soon.   

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ICD-10 Delay Doesn't Come Without Worries

By: Margaret Dick Tocknell, for HealthLeaders Media, September 5, 2012

The major players—Aetna, Cigna, Humana, Kaiser, UnitedHealth, and WellPoint—were apparently comfortable that they could meet the original ICD-10 deadline. But with the announcement of a one-year delay, there are some concerns.

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How a Big-Time Hospital Creates a Small-Town Patient Experience

By: Marianne Aiello, for HealthLeaders Media, September 5, 2012

Bigger isn't always better when it comes to healthcare organization size and the patient experience. When a local or independent hospital becomes part of a larger health system, patient experience can suffer. NYU Langone Medical Center's chief experience officer has advice on how to bridge the gap.

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Webcast: Marketing & Metrics—The Cleveland Clinic and Fairview Health Way

By: July 30, 2012

Date: Sept. 14, 2012, 1:00–2:30 p.m. ET

Can you prove the value of your marketing efforts to your organization's bottom line? Learn how marketing leaders from Cleveland Clinic and Fairview Health Services capture, track, and measure the impact of their marketing programs to demonstrate ROI and better support organizational business objectives. Get proven strategies from industry leaders in a new interview-driven format, expanded Q&A, online forum, takeaway presentation, and 60-day post-event on-demand access.

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New Book: The Healthcare Executive's Guide to Urgent Care Centers and Freestanding EDs

By: August 20, 2012

Authors: Michael F. Boyle, MD, FACEP and Daniel G. Kirkpatrick, MHA, FACHE

About: A growing demand for convenient urgent care and after-hours medical services has led to a rapid increase of walk-in clinics around the country. The Healthcare Executive's Guide to Urgent Care Centers and Freestanding EDs offers a step-by-step executive-level guide to planning, staffing, marketing, and managing profitable urgent care centers.

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