Medicare Advantage Plans: Increasing Member Satisfaction And Star Ratings
Several innovative Medicare Advantage plan payers are making OTC Benefits significantly more accessible to members for use in self-care, which:
- enhances member satisfaction and overall health
- increases Star Ratings
- reduces plan costs by eliminating unnecessary hospital and doctor visits
- differentiates Medicare Advantage plan programs over competitors, enticing new members
This White Paper outlines the accelerating growth in OTC medications, how they can be leveraged to reduce costs, and the link between OTCs, Member Satisfaction, and increased Star Ratings.
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