The Atlantic, December 11, 2013
Listening to caregivers from other countries, it's easy to feel exasperated about U.S healthcare. American hospitals are filled with good people trying to do good work, but at every turn the system of misplaced incentives gets in the way of good patient care. Indeed, the most pressing problem with American healthcare is that it is too wasteful. Writing in the Harvard Business Review and the Washington Post, two U.S. business professors, Vijay Govindarajan from Dartmouth and Ravi Ramammurti from Northeastern University tell the story of how Indian hospitals deliver better care for much less.