KSL, January 13, 2014

The Utah Department of Workforce Services has employees manually processing applications for about 24,000 Utahns seeking health care benefits. Utahns who accessed the federal health insurance marketplace at healthcare.gov between its launch on Oct. 1 and the end of December have been "stuck in limbo for a while" awaiting a decision on their Medicaid eligibility, said Nic Dunn, Utah Department of Workforce Services spokesman. It is estimated that 24,000 people went to the website, filled out an application and were told they were potentially eligible for Medicaid benefits.
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