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Service Lines Grow Amid Strategic Challenges

"[Co-management] is really more difficult than it sounds; effective physician leaders are relatively rare, and successful departmental managers do not necessarily have the same skill set to be successful service line administrators. Both of these positions are critical to the success of the service line."

— Lane Savitch, President, Kadlec Regional Medical Center, Richland, WA

This exclusive, original research and analysis offers key insight from top healthcare executives and clinical leaders, including:

  • Leaders reveal that their top three service line challenges all involve physicians and finances, yet only 35% of organizations involve physicians in fiscal oversight 
  • Over the next two years, 50% of leaders expect to establish new service lines; 75% plan to expand existing service lines 
  • 93% are developing or incorporating outpatient programs to support their service lines, yet  76% say their outpatient programs are competing with their own service lines

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