The hospital medical records department is evolving from a paper-based repository to a digital knowledge base giving rise to more compliance and data-mining requirements. Specifically, the accountable care organization (ACO) model and a growing number of other quality-based payer incentive programs require data mining. Compliance with HIPAA privacy requirements, not to mention legal e-discovery requests, point to the need for more than just a CIO to implement and secure IT infrastructure. All these tasks add up to what other service sectors and industries call knowledge management, headed by the chief knowledge officer (CKO).
In a social media landscape shaped by hashtags, algorithms, and viral posts, nurse leaders must decide: Will they let the narrative spiral, or can they adapt and join the conversation?
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