The Republic / Kaiser Health News, June 21, 2012

The 2010 health care law launched what insurance executive Brad Wilson calls "the revolution"-- unprecedented efforts to expand coverage, contain costs, cut waste and improve care. So Blue Cross and Blue Shield of North Carolina, where Wilson is CEO, started paying bonuses to doctors who improve efficiency, nudging consumers to shop around for treatment, urging caregivers to communicate with patients via email, paying doctors to install computerized records and even going into business with doctors and hospitals.

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