Put more medical services in needy communities, emphasize care that keeps people healthy or minimizes illness, develop partnerships with other clinics and hospitals, and become more customer-friendly are the pillars of a new strategic plan for the Cook County Health & Hospitals System to be voted on by its independent governing board. The blueprint then goes before county commissioners in July. The plan seeks to address the public health network's long-standing problems, among them inefficient operations, long waits for care, abysmal financial management, and a poor record of improving the community's health.