Press Ganey Acquires Quality Indicator Project

John Commins, August 5, 2010

Press Ganey Associates, Inc. announced today that it has acquired the Quality Indicator Project division from the Maryland Hospital Association. Financial terms of the purchase were not disclosed.

Launched in 1984, QI Project was one of the first clinical performance measurement programs to use advanced data collection to help hospitals identify and improve quality measures.

Press Ganey CEO Richard B. Siegrist Jr., says the QI acquisition will bring to more than 500 the total number of U.S. hospitals that use Press Ganey to meet clinical reporting requirements.

"The experienced staff and robust tools of the Quality Indicator Project enhance our proficiency in this increasingly important area for hospitals," Siegrist says. "This new solution coupled with our current products will give our clients a timely and accurate picture of their clinical performance and will allow them to identify changes and improvements right away."

QI Project is housed in a Web-based data center which provides real-time data at different levels. Clients have a single vantage point for managing the performance measurement and assessment process, from data collection and management, to transmission and analysis.

"Press Ganey can make the investment QI Project and IQIP need to maintain and expand not just market share, but scope of work.  The new owner will also be able to tap into the power of its wide and refined distribution network to achieve that goal," says Carmela Coyle, MHA President & CEO.

"Their vision of using performance measurement to improve quality aligns perfectly with that of QI Project and IQIP," she adds.  "Press Ganey sees both as a perfect fit of people and culture, with a solid underlying strength and a similar approach to helping customers that, given adequate capitalization and full resources, can truly realize its potential in a growing market."

In addition to the immediate actionable data, QI clients have access to training and support staff to interpret data and design improvement plans.

"This fits well with Press Ganey's strategy of streamlining and integrating performance data with analysis and improvement tools to help clients drive alignment across their organizations," Siegrist says.

John Commins

John Commins is a senior editor at HealthLeaders Media.

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